Client Services manager
Toronto, ON, Canada
Part Time
Mid Level
We are hiring 2 Part time Client Service Manager:
The major responsibilty includes:
• Client engagement - Help clients manage their accounts and products.
• Coordinating - Connecting between client and team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Data entry - use internal software to input data, help client to set up online access and go through details.
Weekly hours: 20 - 30 hours
To maintian the quality of the service, you needs to go through the training to getting familiar with industry regulations. Client service experienced is an asset.
The major responsibilty includes:
• Client engagement - Help clients manage their accounts and products.
• Coordinating - Connecting between client and team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Data entry - use internal software to input data, help client to set up online access and go through details.
Weekly hours: 20 - 30 hours
To maintian the quality of the service, you needs to go through the training to getting familiar with industry regulations. Client service experienced is an asset.
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